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According to the Florida department of Insurance,
$.10 of every dollar paid out in auto claims is
fraudulent. A scary number indeed. But where can
an insurance company or third party administrator
turn to get solid help in determining which of
its thousands of claims are fraudulent. The answer
is quite simple:
Premier Medical Review.
This national company provides
independent medical evaluations, peer reviews,
bill reviews and expert radiology reviews for
the insurance industry.
Their goal is simple, to determine if injuries
stated by a claimant are legitimate and if treatment
is necessary. This saves companies and ultimately
insurance consumers across the country money.
Premier Medical is the brainchild
of Neil Herbst and Michael Kennedy. They founded
the company literally at Herbst's kitchen table!
"We knew our company would he successful
given our experience and understanding of what
the insurance companies are in need of,"
explained Herbst. "We were so excited we
thought we could get it started in a week!"
Once Herbst and Kennedy's enthusiasm ebbed a hit
they realized the hard truth of any successful
business, that it takes years to build one.
"To borrow a phrase from 'Field of Dreams'
if you build it they will come," said Herhst.
"We knew that if we had the right infrastructure
in place, insurers, TPAs and lawyers would come
to us for help."
So Herbst and Kennedy have since
brought together a staff of medical and insurance
personnel who are fully educated on customer service,
turnaround time and independent medical exams.
The service supplies medical experts

(L to R)
Neil Herbst, President
Michael Kennedy, Vice President
who can stand up in a courtroom
and testify on behalf of Premier Medical's clients.
The result has been the creation of a new, high
quality product that can benefit companies and
consumers greatly yet remain very cost-effective
for companies.
"By having this avenue open
for clients we can help them maintain their loss
ratios," said Herbst. "Though honest
independent medical exams we couldn't care less
if the exam is positive or negative only that
the doctor provides an honest opinion and would
make a great witness in a court of law,"
said Herbst.
What it comes down to is Premier
Medical does the things an insurer or TPA just
doesn't have the man power to do, but needs to
in order to avoid paying fraudulent or exaggerated
claims.
"We have a licensed doctor
on our panel review the medical records and legal
documents provided to us and they perform an IME
or peer review to aid the insurance company in
understanding the full extent of what the injuries
really are," said Herbst.
"I believe that everyone
who is legitimately injured should receive the
proper medical coverage," continued Herbst.
"We are here to help find those who are abusing
the system and thus hurting everyone in the process."
Although Premier is a young company,
it is one that has grown tremendously in a short
time. In 1997 when Herbst and Kennedy first opened
shop they only had two employees. Today, that
number has ballooned to over 30 in their Florida
office. They offer their services nationwide as
well as in Canada and Puerto Rico; with regional
hubs in Florida, New York and Michigan. Premier
will open a hub in Texas by the end of this year
and a Western hub in Oregon by 2001. Also in 2001,
Herbst and Kennedy will open a new path by starting
their own investigative company to give Premier
the added service of surveillance a claimant to
and from an IME along with providing a recorded
statement.
After Premier's expansion is complete,
Herbst and Kennedy expect their growing company
to be a $50 million dollar operation. Their growth
in personnel and locations has followed their
growth in technology. Through their Internet site
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-www.premiermedicalreview.com
Potential clients can go over
the services that Premier Medical provides and
conduct business with the company.
"All of this just enhances
our service by speeding up our turnaround time,"
said Herbst. "We are rapidly moving to a
paperless work environment with all of our business
moving to the Internet."
Speed is essential in this line
of business. Many times insurers have little time
to respond to a claim and often they need a second
opinion quickly. For Premier Medical synergy is
very important for the operation and growth of
their business. With their hubs in various parts
of the country they can employ people who thoroughly
understand the varied insurance markets throughout
the nation. As anyone can tell you the Florida
insurance market is a completely different beast
from the market you would find in other parts
of the country.
Even though the hubs function
in very different market environments, through
networking cap abilities all of their information
is always available to each other. This lends
itself greatly to Premier Medical's tracking service
which can follow a claimant as he moves from location
to location around the country.
With their many beneficial services,
including independent medical exams, peer reviews,
state-of-the-art tracking services, court appearance
and radiology exams; combined with their unsurpassed
turnaround time, quality staff and cost effectiveness
you have a company with the ability to save its
clients endless amounts of time and manpower.
"Through our services the insurance company
will have greater knowledge of the injuries being
claimed thus allowing the company to handle each
case in a timely and effective manner. In doing
so this will allow the truly injured to receive
the care they deserve," said Kennedy.